Order & activation

• Activation with number porting
• Taking your number with you
• ID Validation
• Order

• Switching to Lebara from an existing plan or prepaid SIM
• Changing a phone number

Change plan

• Incorrect order
• Switching plans after signing up for a plan
• Can I switch my plan at any time?

Savings options

• What is Roaming?
• What is Lebara Speed Up?
• Data- & roaming options sign up or cancellation

Bill & Payment

• My bill explained
• QR bill
• Costs and fees
• Delivery
• Payment