Order & activation Change plan Savings options Bill & Payment
Lebara prepaid SIM Mobile prepaid - Other
my Lebara Login Personal data My plan details and usage Savings options Bill & payment Other settings
Solutions for Common Problems Network Lost & Stolen Contact Calls & Messages Terminate Mobile settings SIM eSIM
Activation with number porting Taking your number with you ID Validation Order Switching to Lebara from an existing plan or prepaid SIM Changing a phone number
Incorrect order Switching plans after signing up for a plan Can I switch my plan at any time?
What is Roaming? What is Lebara Speed Up? Data- & roaming options sign up or cancellation
My bill explained QR bill Costs and fees Delivery Payment
Switching from a Lebara prepaid SIM to a Lebara plan Buying a mobile phone with a prepaid
Prepaid call credit allowance query Renew surf option at low credit balance Lebara balance expiration
Lebara Switzerland app Login to my Lebara No login code received Lebara login without an active Lebara number Recovery login via SMS
Settings in my Lebara Contact information
My contract details Information on my plan Where can I find my usage data?
Managing options
Viewing my bill online Getting the bill via e-mail Options for paying bills Activate payment deferral Cost management
Mobile Internet isn't working Blocking of unfair advertising (Call Filter)
Mobile internet abroad - Tips for optimization Mobile internet in Switzerland - Tips for optimization Tips for optimizing voice call quality
5G Lebara Network Network coverage abroad
Lost or stolen SIM
Contact & Support Customer service hotline – calling from abroad Order hotline: hours and contact Incomplete, incorrect or damaged order Reporting suspicious content
Listening to my voicemail (mailbox) Wi-Fi calling abroad Roaming vs. International calls Costs for 0800 number calls
Suspend or cancel plan Switch to a different provider How long is the notice period? Online Notice Period Calculator Why do I have to cancel my plan by phone or chat?
Turning the Lebara mailbox on/off Calling your mailbox and adjusting settings Setting up MMS and data services Visual voice mail activation and iPhone features Lebara call memo Lebara SMS Notify See all 7 articles
SIM doesn't work or has been lost SIM blocking due to unpaid bill SIM blocking Forgotten PIN or PUK Reactivating my Lebara SIM Lebara SIM card for every mobile phone
Using eSIM eSIM profile
Postpaid
Order & activation
Switching to Lebara from an existing plan or prepaid SIM Changing a phone number
Change plan
Incorrect order Switching plans after signing up for a plan Can I switch my plan at any time?
Savings options
What is Roaming? What is Lebara Speed Up? Data- & roaming options sign up or cancellation
Bill & Payment
empty
Prepaid
Lebara prepaid SIM
Switching from a Lebara prepaid SIM to a Lebara plan Buying a mobile phone with a prepaid
Mobile prepaid - Other
Prepaid call credit allowance query Renew surf option at low credit balance Lebara balance expiration
my Lebara
my Lebara Login
Lebara Switzerland app Login to my Lebara No login code received Lebara login without an active Lebara number Recovery login via SMS
Personal data
Settings in my Lebara Contact information
My plan details and usage
My contract details Information on my plan Where can I find my usage data?
Savings options
Managing options
Bill & payment
Viewing my bill online Getting the bill via e-mail Options for paying bills Activate payment deferral Cost management
Other settings
Mobile Internet isn't working Blocking of unfair advertising (Call Filter)
General
Solutions for Common Problems
Mobile internet abroad - Tips for optimization Mobile internet in Switzerland - Tips for optimization Tips for optimizing voice call quality
Network
5G Lebara Network Network coverage abroad
Lost & Stolen
Lost or stolen SIM
Contact
Contact & Support Customer service hotline – calling from abroad Order hotline: hours and contact Incomplete, incorrect or damaged order Reporting suspicious content
Calls & Messages
Listening to my voicemail (mailbox) Wi-Fi calling abroad Roaming vs. International calls Costs for 0800 number calls
Terminate
Suspend or cancel plan Switch to a different provider How long is the notice period? Online Notice Period Calculator Why do I have to cancel my plan by phone or chat?
Mobile settings
Turning the Lebara mailbox on/off Calling your mailbox and adjusting settings Setting up MMS and data services Visual voice mail activation and iPhone features Lebara call memo Lebara SMS Notify See all 7 articles
SIM
SIM doesn't work or has been lost SIM blocking due to unpaid bill SIM blocking Forgotten PIN or PUK Reactivating my Lebara SIM Lebara SIM card for every mobile phone
eSIM
Using eSIM eSIM profile

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