Help and support
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Incomplete, incorrect or damaged order
If your order is incomplete, faulty or incorrect, you can write to us via chat or call the hotline.
Monday through Friday: 9:00 a.m.– 8:00 p.m.
Saturday and Sunday: 10:00 a.m. – 7:00 p.m.
Within Switzerland 0900 480 000 (CHF 1.50/call)